Global financial services company offering charge cards, credit cards, and travel and expense tools.Yahoo Finance ↗americanexpress.com ↗
1 take · first discussed Jun 13, 2025
Every call, plotted at the price the day they made it.
The only host to weigh in, Chamath holds a bearish view on American Express with medium conviction. He argues the company suffers from poor customer intelligence and a clunky, tone-deaf upgrade process — citing a personal experience where Amex offered him an application for the black card rather than proactively upgrading him, which he found insulting. His broader concern is that Amex is at risk of losing high-value customers to more sophisticated competitors like Robinhood Gold. No other hosts provided views, so no agreement or disagreement can be noted.
Chamath criticizes American Express for poor customer intelligence and clunky upgrade process, implying the company is losing high-value customers to competitors like Robinhood Gold.
I shat on American Express because I think they're just trash... They said here's a chance for you to apply for the black card. And I was like, this just proves— so insulting.”1:40:24