Friedberg notes Chipotle will lose its star operator Brian Niccol to Starbucks, and their prior automation partnership fell apart when Niccol took over—suggesting the CEO departure is a meaningful operational risk for Chipotle.
The Chipotle CEO got fired. We were going to roll out automation with Chipotle and he got fired and Nickel came in and our deal blew up. It killed the deal.”42:34